Privacy Policy

This Privacy Policy explains how ICB Services, LLC ("ICB Services," "we," "us," or "our") collects, uses, discloses, and protects information submitted through https://icbservices.lymtlessmarketing.com and in connection with our professional services and communications.

1. Information We Collect

We may collect information you choose to provide, including your name, company, email address, mobile phone number, project requirements, service interests, and message content. When you use our forms, we may also receive form-submission metadata and consent records needed to document your communication preferences.

Our hosting and security providers may process ordinary technical information such as IP address, browser/device information, timestamps, and request logs for site delivery, security, fraud prevention, and troubleshooting.

2. How We Use Information

• Respond to inquiries and evaluate requested projects or professional services.
• Provide, administer, support, and improve services.
• Send customer-care, project, scheduling, or service-related communications when appropriate.
• Send marketing or promotional communications only where you have provided the applicable consent or where otherwise permitted by law.
• Maintain security, prevent abuse, keep records, and comply with legal obligations.

3. SMS / Mobile Information

If you opt in to SMS, the specific category of messages you authorize is determined by the checkbox you select on our Contact / SMS Consent form. Customer-care/project messaging and marketing/promotional messaging use separate optional consent selections. Neither checkbox is preselected, and you may submit the form without enrolling in SMS.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS and HELP for help. Opting out of SMS does not prevent you from contacting us or receiving non-SMS service communications where appropriate.

4. When We Disclose Information

We may disclose non-SMS business information to vendors and service providers that support hosting, infrastructure, analytics, security, project delivery, or other business operations, subject to appropriate use restrictions. SMS opt-in data and consent are handled only as stated in Section 3. We may also disclose information when required by law, to protect rights or safety, or in connection with a legitimate corporate transaction.

The special restrictions in Section 3 apply to mobile information and SMS opt-in/consent data.

5. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business and consent records, resolve disputes, enforce agreements, and satisfy legal, accounting, or compliance requirements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage method can be guaranteed to be completely secure.

7. Your Choices

You may decline optional SMS consent, unsubscribe from marketing communications, or contact us to request access, correction, or deletion of information where applicable. For SMS, reply STOP to opt out. For assistance, reply HELP or contact us directly.

8. Third-Party Services and Links

Our site may link to third-party websites or services. Their privacy practices are governed by their own policies. A link does not change the SMS data-sharing restrictions described in this Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above indicates the latest revision. Material changes may be communicated through the website or other appropriate means.

10. Contact Us

ICB Services, LLC
1000 Brickell Ave, Suite 715, Miami, FL 33131
icbservices@lymtlessmarketing.com
(305) 771-5440